Privacy Policy

Elegant House Interiors ("we", ''us'', ''our'') are committed to protecting and respecting your privacy.

This summary, together with our full privacy policy and terms of service ( which can be found at here ) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the''Act'') GDPR Regulations, the data controller is Elegant House Interiors


INFORMATION WE MAY COLLECT FROM YOU


We may collect and process the following data about you:

Information that you provide to us in your dealings with us. This includes information provided at the time of registering to use our site, subscribing to our services or requesting further services and/or information from us.
We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
Details of transactions you carry out through our site and of the fulfillment of your orders.
Details we receive from credit reference and fraud detection agencies.
Details of your visits to our site including, but not limited to, traffic data, location data and the resources that you access.


IP ADDRESSES


We may collect information about your computer, including where relevant your IP address, operating system, and browser type. This data is processed for the purposes of fraud prevention, for various administrative purposes and may also be used by us to promote certain offers and advertisements according to your general location.


COOKIES


For the same reason, we may obtain information about your general internet usage by using a cookie which is stored on your browser or the hard drive of your computer. Cookies are text files which contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalized service. Some of the cookies we use are essential for the site to operate, whereas others are aimed at enhancing and personalizing your user experience.

The information gathered by cookies on our site(s) may be used in the following ways:

To tailor advertisements or promotions you receive. For example, if you have looked at a specific type of product, we might use this information to personalize any subsequent advertisements you see. We may also personalize our service based on the type of computer system you use, together with the purchase pattern of other customers who may have looked at similar products to you. We may also provide you with advertisements which may be customised using information such as the search terms you use on our site. For example, if you searched for a specific product or accessed our site via a specific banner ad or search word, we may present you with content and/or offers linked to that banner ad or search word.
We may use navigational information about where you go on our site to better understand how our site is used and to ensure that the product offerings that are presented to you are relevant.
We do not use any data about where you go or present you with advertisements outside of our site other than on sites which provide for such use in their respective privacy policies.
We may collect information on how frequently you visit the site and the type of products and/or services that you view to enable us to measure the popularity of our sites and our product offerings.


TYPES OF COOKIE - STRICTLY NECESSARY COOKIES


These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, remembering how far you are through your pay as you go order, making sure that the Elegant House Interiors website looks consistent or remembering what's in your basket. Without these cookies, many of the basic functionalities of our website - the stuff you expect the site to enable you to do like filling in your shopping basket, we simply can't provide.

TIP - these cookies make the basic functions of the website work.


PERFORMANCE COOKIES


These cookies collect information about how visitors use our website, for instance, which pages visitors go to most often, and the pages that they don't. This understanding enables Elegant House Interiors to continually improve the experience we deliver to you (and other visitors like you) so that the site is easy to use and includes content that you find helpful (for instance, performance cookies indicated that users find reviews really helpful and so that gave us confidence that we should provide more reviews on each smartphone product page) These cookies don't collect information that identifies a visitor - so we can't identify you individually. All the information these cookies collect is aggregated and therefore anonymous. This information is only used to improve how the Elegant House Interiors website works.

TIP - these cookies collect anonymous information on the pages visited.


FUNCTIONALITY COOKIES


These cookies allow the website to remember the choices you make as you browse the site (for instance, your login details to enable you to provide your comments in our www.eleganthouseinteriors.co.uk website). They provide more enhanced and personal features. The information they collect is anonymous and the usage only relates to Elegant House Interiors - they can not track your browsing activity on other websites once you've departed www.eleganthouseinteriors.co.uk

TIP - these cookies remember choices you have made to improve your website experience on www.eleganthouseinteriors.co.uk


ADVERTISING OR TARGETING COOKIES


These cookies are used to deliver adverts more relevant to you, and your interests (assumed by analysing your onsite browsing behaviour). They can also provide caps on the number of times you might see an advert - to hopefully stop them becoming annoying and repetitive. These cookies remember that you have visited Elegant House Interiors website, track what products you may have looked at, and this information may be shared with our advertising partners. If you see an advert from Elegant House Interiors , once you have left our site and are browsing other sites on the internet that magically seems to understand what previously interested you (you browsed a specific item on the site) then this is enabled by targeting cookies.

TIP - these cookies collect information about your browsing habits in order to make advertising more relevant for you.

By using this site, you agree to our use of cookies in the manner outlined above. If you do not wish to receive tailored advertising, you can withdraw this consent at any time by changing your browser settings to reject cookies.

Please note that it is not a good idea to reject all cookies this could prevent you from gaining full use of this site.


WHERE WE STORE YOUR PERSONAL DATA


The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by employees operating outside the EEA who work for us or for our suppliers. Such employees may be engaged in, among other things, the processing of your payment details and the provision of support services. Here we will ensure that we have the necessary contracts and other mechanisms in place to make sure your data continues to be treated in accordance with the provisions of the Act. By submitting your personal data, you agree to this transfer, storing or processing.

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.


USES MADE OF THE INFORMATION


We use information held about you in the following ways:

To provide you with goods and/or services that you have ordered
To prevent and detect fraud, crime and money laundering
To check your identity
To trace and recover debts
For credit and credit related services and to manage your accounts
To update our records about you
To make credit, fraud and identity checks on you (when applicable)
In addition, Elegant House Interiors may use your personal information for research and statistical analysis to develop and improve our products and services.

You will also have the opportunity to consent to us contacting you by post, email, phone, SMS or MMS from time to time occasionally about products and services which Elegant House Interiors and carefully selected third parties to believe may be of interest to you.

If you are an existing customer, we may also contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you do not want us to use your data in this way please write to us at us c/o The Data Protection Office, Elegant House Interiors, Unit 2 - Georges Farm, Hillesden Road, Gawcott, Buckingham, MK18 4JF, United Kingdom. Please note that it may take up to 28 days for such changes to take effect.


DISCLOSURE OF YOUR INFORMATION


We may disclose your personal information to any member of Elegant House Interiors.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; and
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of service.
We may also provide information about our dealings with you to credit reference and fraud prevention agencies.


ACCESS TO INFORMATION


The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.


Google (NID)


Contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. This cookie is required for Google Recaptcha.
More information can be found here: https://policies.google.com/technologies/types.


Google Analytics


Cookies: _utma, _utmb _utmc, _utmz, _ga, _gid, _gat
Channels: www.eleganthouseinteriors.co.uk and www.eleganthouseinteriors.co.uk Mobile Site
Purpose and functionality relying on the cookie: At www.eleganthouseinteriors.co.uk, we use Google Analytics to help us understand how our customers navigate to and through our website. These cookies enable the function of Google analytics. This service helps us understand how long customers spend visiting different pages and how often they return to our website. Google Analytics also helps our marketing colleagues to work out the effectiveness of our digital marketing campaigns which feeds into the commercial relationship held with Google.
You can find out how to opt out of these cookies here: https://tools.google.com/dlpage/gaoptout


Cloudflare


Cookies: __cfduid
Channels: www.eleganthouseinteriors.co.uk and www.eleganthouseinteriors.co.uk Mobile Site
Purpose and functionality relying on the cookie: Is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. For example, if the visitor is in a coffee shop where there are a bunch of infected machines, but the specific visitor's machine is trusted (e.g. because they've completed a challenge within your Challenge Passage period), the cookie allows us to identify that client and not challenge them again.


Declined Cookies


You can block all cookies (including functional cookies) by activating the setting on your browser that allows you to refuse the setting of cookies. However, if you do this you may not be able to access some parts of our site. You can find more information about enabling and disabling cookies at www.allaboutcookies.org.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our Privacy & Cookies Policy in the future will be posted on this Privacy & Cookies Policy page, where appropriate, notified to you by email.


CONTACT


Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to The Data Protection Office, Elegant House Interiors, Unit 2 - Georges Farm, Hillesden Road, Gawcott, Buckingham, MK18 4JF, United Kingdom.


The current version of this Privacy & Cookies Policy is: 1.0.0